Introduction
These Terms and Conditions govern your use of the Pixels Planet website and all services provided by
Pixels Planet. By accessing or using our services, you agree to be bound by these Terms and
Conditions.
If you do not agree with any part of these terms, you must not use our website or services. These
terms apply to all visitors, users, and clients of Pixels Planet.
Services and Bookings
Service Agreements
All photography services provided by Pixels Planet are subject to:
- A signed service agreement or contract
- Payment of the agreed deposit or full fee
- Adherence to our cancellation and rescheduling policies
Booking and Payments
To secure a booking:
- A non-refundable deposit of 30% is required for all sessions
- The remaining balance is due on or before the day of the session
- We accept payment via credit card, bank transfer, or other agreed methods
Cancellation Policy
Cancellations must be made:
- At least 48 hours prior to the session for a partial refund (excluding deposit)
- No-shows will be charged the full session fee
- Rescheduling is permitted with at least 24 hours notice
Intellectual Property
Copyright
All photographs taken by Pixels Planet are protected by copyright law. The copyright is owned by
Pixels Planet unless otherwise agreed in writing.
Usage Rights
Clients are granted:
- Non-exclusive rights to use the photographs for personal or business purposes
- The right to reproduce images as provided in the final delivery
- Prohibited from selling or licensing the images to third parties without written consent
Model Releases
It is the client's responsibility to obtain all necessary model releases for individuals
photographed. Pixels Planet is not responsible for any claims resulting from unauthorized use of
images.
Client Responsibilities
Preparation
Clients agree to:
- Provide accurate information about the shoot requirements
- Ensure all necessary permissions are obtained for the location
- Prepare subjects and arrange for their availability during the shoot
Cooperation
During sessions, clients must:
- Follow the photographer's direction for best results
- Maintain a professional and respectful environment
- Notify the photographer of any special requirements in advance
Safety
Clients are responsible for:
- Ensuring the safety of all participants during the shoot
- Disclosing any potential hazards at the location
- Obtaining necessary permits for restricted areas
Delivery and Satisfaction
Delivery Timeline
Final images will be delivered:
- Within 7-14 business days for standard sessions
- Within 21 business days for large projects or events
- Via digital download unless otherwise specified
Revisions
Clients may request:
- Minor edits to up to 5 images at no additional cost
- Additional edits will be charged at our standard retouching rate
- All revision requests must be made within 14 days of delivery
Satisfaction Guarantee
If you're not satisfied with your images:
- We will reshoot at no additional cost (excluding location fees)
- Reshoots must be requested within 7 days of delivery
- Limited to one reshoot per session
Limitation of Liability
Pixels Planet shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Acts beyond our reasonable control (weather, equipment failure, etc.)
- Any claims arising after 30 days from the date of service
Our maximum liability for any claim related to our services shall not exceed the amount paid for
those specific services.
General Provisions
Governing Law
These Terms shall be governed by the laws of the state where Pixels Planet is registered, without
regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes
constitutes acceptance of the new terms.
Contact Information
For questions about these Terms, please contact us at:
Email: contact@pixelsplanet.in
Phone: +91 7483829135
Address: RR Nagar, Bangalore